Research Reports

In this section you can find information on research studies, reports and other materials focused on health care quality. The research will primarily focus on consumer attitudes and perceptions about quality, and the reports will examine the quality of care delivered.

Research Review: Public Opinion on Health Care Quality The Partnership for Healthcare Excellence October, 2007 This research review, commissioned by The Partnership for Healthcare Excellence, summarizes consumers’ perceptions and definitions of quality health care, their awareness of medical errors, and their desire for health care information.  Click here to download the report.
Looking for Answers: How Consumers Make Health Care Decisions in Massachusetts Blue Cross Blue Shield of Massachusetts April, 2007 Would you spend more time choosing a new car than a new doctor?  Many Massachusetts residents do, according to a Blue Cross Blue Shield of Massachusetts survey of 1,000 individuals.  The research shows that the lack of objective information or independent ratings on doctors or hospital leads consumers to rely primarily on subjective recommendations from professionals, friends and family. Better information is needed to help consumers make educated choices about their health care.  For more insights on health care consumers in Massachusetts, click here to download the report.
Health Care Opinion Leaders' Views on the Quality and Safety of Health Care in the United States Commonwealth Fund Katherine K. Shea, Anthony Shih, M.D., and Karen Davis, Ph.D. July, 2007 The 11th Commonwealth Fund Health Care Opinion Leaders Survey asked a diverse group of experts for their perspective on ways to improve the quality and safety of health care in the United States.  Survey participants agreed that the current health system is not achieving and is not designed to foster high quality. Responses indicate strong support for greater government leadership; creation of a new public–private entity to coordinate quality improvement efforts and set a national quality agenda; changes in the way providers are paid; greater integration of providers; and reforms to promote medical homes. Click here to view the report: http://www.commonwealthfund.org

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